Urola Services

At Urola, our clients are the first priority. The relationship goes beyond the sale of a machine, it continues with the attention to our customers’ needs and the offer of a multitude of services.

Urola Performance

Urola has developed a wide concept of ‘Digital Transformation’ which enables us to:

  • Optimize the cost per bottle.
  • Consume less energy and material.
  • Predict and anticipate as to equipment maintenance.
  • Obtain instant access to data.

This is offered under UROLA PERFORMANCE Service program.  This allows to analyze your OEE and predict machine maintenance, from the palm of your hand.

I now have much better control of my plant. It is a service I would recommend 100%.

Urola’s client

A design service focused on the aspects of the end user, marketing and you. While assuring the best production of the design.

Urola Design

Urola welcomes the opportunity to be with you for the entire process.  To best understand your needs at the beginning while assisting with your design.  This is done under UROLA DESIGN Service.

The process involves an intimate analysis of the end user, ergonomics, the message to be delivered, marketing and strategic perspectives to strengthen your brand image.  In consideration of cost-effective manufacturability.

Urola Live

Urola desires a close relationship with our clients.  When you need instant help, we are there with UROLA LIVE Service.  This mobile app enables instant input to determine solutions to your problems and questions.

This app allows us to interact in very intuitive and easy ways including drawing options, video chat, icons, pictures…which makes the process and the communication much easier.

It is a very useful tool for us. We are happy with this service. The results are fast and we don’t need to wait for someone to visit. Most of the times in less than ten minutes, we have our reparations complete.

Urola’s client

Container engineering

Maintenance

Advanced training

Turnkey project

Remote diagnosis and assistance

Financing

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LEGAL NOTICE

General conditions of access and use of the urolasolutions.com website.

The present document establishes the General Terms and Conditions of Use for this website, property of UROLA, S. COOP (hereinafter, UROLA).

Access to this website will confer the status of user to the relevant party and this access is based on the condition of the prior reading and acceptance of the terms, conditions, communications, warnings and other legal notices included in its content in the present clause, by all users.

The provision of portal services and hence, access to the website is free of charge and its viewing does not require prior subscription or registration of any sort, without prejudice to UROLA reserving the possibility of conditioning access to some specific services via prior user registration, through the completion of a corresponding form. In the case in which the user is registered and offers data of a personal nature in order to access some specific service type, the collection and later treatment of this data will fall under application of that which is included in Section Six.

Links to other existing websites as well as the use that the user may make of the same are subject to the present General Terms and Conditions of Use, as well as any specific conditions required by the aforementioned websites.

Any use that is different from that which has been authorized is strictly prohibited.

Rights and obligations of the service provider

General obligations

UROLA, as service provider, will offer the services presented in the present website, and will efficiently guarantee the confidentiality of any communications that may take place with the user and will respond to any complaints which may arise.

This website does not store or hold the personal data of its visitors except in the case in which the user freely offers this information.

Modifications

UROLA, in order to improve the offerings of the website, reserves the right to modify, expand or temporarily suspend the presentation, configuration, technical specifications, content and services of this website at any moment, without the need for prior notice.

User rights and obligations

Conditions of use

At any time, the user may make use of the services offered through this website, always when they are not illicit activities or in violation of any existing legislation.

In this way, the user agrees to:

  • Refrain, through the use of any of the services offered by UROLA, from any action that may cause harm or any type of alteration to its content.
  • Refrain from hindering the functioning of the website.
  • Refrain from causing any technical problems of any nature.
  • Refrain from transferring any elements that may be susceptible to computer viruses or which may damage, interfere with or intercept the present website either in whole or in part.
  • Refrain from intervening with or altering the email addresses of other users.

The user is expressly authorized to view all of the information contained in the present website, and to carry out private reproductions of the same in their computer systems, always when said content is used for their own exclusive use and is not disclosed to third parties.

Exclusion of guarantees and responsibility for the functioning of the website and its services

Access

Both access to the website and the use of its content are the exclusive responsibility of the user, in such that UROLA will not be held responsible for any consequence, damage or injury that may result from said access or use of information, with the exception of any actions resulting from the application of legal provisions which should be strictly followed when conducting their activities.

website functioning

UROLA does not guarantee the availability or continued functioning of this present website or of its services.

In this way, they are not to be held responsible for the damage or injury of any nature that may arise due to the lack of availability or functioning of the website or its services.

Nevertheless, UROLA will make every effort to maintain the present website available on a continuous basis, as well as its services.

Various

UROLA does not guarantee and is not to be held responsible for any damages or injury of any nature that may arise due to the following circumstances:

  • Unauthorized knowledge gained by third parties regarding the access and use by userS of this website and its services.
  • The presence of computer viruses or other elements in the content of the present website which may produce alterations in the user’s computer system (software and hardware) or in the electronic documents and files stored in their computer systems.
  • The existence of errors in accessing the website or its content. The user will not hold UROLA responsible regarding the reliability, usefulness or expectations that the site may produce.

This website may use cookies (small computer files sent by the server to the computer of those accessing the page) in order to carry out certain functions considered necessary for its correct functioning and visualization. The cookies used in the website are, in any case, temporary in nature having the sole purpose of making its ulterior transmission more efficient and will disappear upon ending the user session. In no case will the cookies be used to gather information of a personal nature.

The user has the possibility of configuring his/her computer’s browser in accordance with personal needs so as to prevent the receipt of “cookies” and to avoid their being installed on the hard drive.

Among other things, we inform you that urolasolutions.com uses Google Analytics, an analytical website service offered by Google, Inc. governed by the general conditions and privacy policies of Google.

Google Analytics uses “cookies” which are text files located in your computer, to assist the website in analyzing the actions of the userS in the website. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and offering other services related to the website activity and internet use.

You may refuse the data treatment and the use of “cookies” both from Google Analytics as well as from others offering services at any time, by selecting the appropriate browser configuration.However, you should know that if you do so, it is possible that you will not have the full functionality of this website made available to you.

Intellectual and/or industrial property

UROLA is titleholder of both the intellectual and/or industrial content of the present website as well as of the distinct elements contained in it, unless it is expressly indicated that they belong to another titleholder, in which case the exclusive rights to reproduction, distribution, communication and transformation belong to their owners.

The design, images, maps, graphs, brands, heading, distinctive signs and logotypes of UROLA, frames, banners, software and their distinctive source code and object code, etc. of this website is property of UROLA, who legally possesses the exploitation rights of the same in exclusivity.

The user accessing this website agrees that UROLA will not grant or transfer any rights regarding its property, and therefore they may not copy, modify, distribute, transmit, reproduce, publish, grant or sell the previously mentioned elements or create new products or services that are derived from the information obtained.

The user may only view and download for personal and non-commercial use, and this does not extend to third parties or entities.

Any alteration of this website made by the user which may affect its content, including links or similar is strictly prohibited.

UROLA ensures that the content of this website will not have a pornographic, xenophobic, discriminatory, racist, defamatory, or violent nature.

Any reproduction, distribution, communication and transformation of content that has not been expressly authorized by the owners will constitute an infraction of the intellectual property rights protected by the law.

UROLA may exercise all administrative, civil or criminal actions that correspond to them in the case of an infraction of these rights on behalf of the user.

Links

No links may be established to the portal from any other website without the prior express written consent of UROLA.

In the case in which the present website may contain links to other portals or websites that are not managed by UROLA, this society states that they will not exercise any control over said portals or websites, nor are they to be held responsible for their content. The links that this website may have are offered solely as informative references without offering any type of evaluation regarding the content, owners, services or products offered by the same.

In any case, UROLA is free of all responsibility regarding the services offered by said third parties regarding any complaints or claims which may be made against the same.

Privacy policy. Personal data protection

Personal data protection

In those cases in which personal data is collected through this website it shall be incorporated in the corresponding file for which UROLA is responsible.

In this manner, the information collected by UROLA through the website shall be treated with the maximum degree of confidentiality and always in accordance with that included in Organic Law 15/1999, from the 13th of December of 1999, on Protection of Personal Data (hereinafter LOPD).

Similarly, UROLA agrees to not use the data of personal nature for purposes that differ from those for which it was collected.

Security in the treatment, computer processing and safe-keeping of data

UROLA declares and guarantees that they will maintain the levels of security in the protection of personal data in accordance with Royal Decree 1720/2007 from the 21st of December, which approved the Regulation implementing Organic Law 15/1999, from the 13th of December, on the protection of personal data (hereinafter, RLOPD) and that they have implemented all of the technical and organizational measures in their reach in order to guarantee its safety and to prevent the loss, misuse, unauthorized access and theft of the data that has been facilitated by the user.

Rights to access, rectification, cancellation and objection

UROLA is to be held responsible for all of the data that is collected in the different sections of the website. If you so wish, you may exercise your right at any moment, of access, rectification, cancellation or objection as provided in the LOPD, so requesting in writing to UROLA, S. COOP. with legal residence at Urola Kalea s/n, Legazpia Guipuzcoa.

Links

The expressed privacy policy is to be applied to this website and it is not guaranteed in accesses through links to the site, or to the links from this site to other websites.

Jurisdiction and applicable legislation

The present General Conditions of Use and Browsing, like any other relationship between the user and UROLA,is regulated by Spanish legislation.

For any litigation developing as a result of the existence or content of the present General Conditions, or from the relationships between the user and UROLA, both parties, expressly renouncing any other corresponding jurisdiction, are subject to the exclusive jurisdiction and competency of the Courts and Tribunals of Bergara (Guipuzcoa – Spain).